ARRIVAL POLICY

To fully benefit from your service, please arrive 15 minutes prior to your appointment time. Your service will begin promptly at the time you reserved. Late arrivals will result in a shortened treatment time so that other guests are not inconvenienced. For waxing appointments, arrivals more than 10 minutes late are subject to being rescheduled due to time constraints specific to waxing services.

CANCELLATION/RESCHEDULING POLICY

Appointment times held for guests are not available to other guests who may want the same appointment time. Therefore, guests must provide a credit card to reserve an appointment. We kindly request that you provide 24 hours notice for any cancellation or change in your appointment time. Any cancellations or changes requested less than 24 hours before your scheduled appointment time are subject to charging your credit card for the full amount of the service. Credit card information remains on file for future appointments unless otherwise requested by the guest.

CHILDREN POLICY

Children are permitted if they are booked for a service. Children must be at least 10 years old to receive an esthetic service & 15 for a massage, Children are expected to be on their best behavior, and must be supervised by an adult guardian and a 

parental consent must be signed. For safety reasons and insurance purposes, no child under the age of 10 is permitted unless booked for a service. We do not have facilities to care for children and hope you understand we cannot assure their safety in a professional environment. We also do not want to compromise the experience of our other guests.